Terms and Conditions for of Grill Cleaning or Repair Services
Health and Safety for our clients and employees is our number one concern. Effectively eradicating salmonella, bacteria associated with meat, corrosion, combustible grease buildup, as well as cleansing grates, warming racks, flavor bars, drip pan, and internal and external heat plates of your grill from soot and grime.
Furthermore, we will apply and shine external stainless steel surfaces when applicable. Our dedication to excellence, superior craftsmanship, and commitment to quality distinguish our services. While we pride ourselves on delivering thorough and professional cleaning services, it's important to note that the outcome may vary based on several factors beyond our control.
Please read the following disclaimer:
1. Diverse Grill Conditions: Grills come in various brands, materials, and constructions, which can affect the cleaning results. Factors such as the frequency of prior cleaning, storage conditions, and the presence of chemicals around the grill can impact its appearance.
2. Exposure to Elements: Outdoor appliances are subject to extreme weather conditions, including freezing temperatures and high heat. This exposure, combined with the nature of grilling, may result in discoloration, rust, carbon buildup, and other natural wear and tear.
3. Not a Restoration Service: Clean Grill of Health is a professional cleaning service, not a restoration service. While we strive for excellence we cannot guarantee that your grill will look brand new after the cleaning process.
4. Individual Results: Each grill is unique, and individual results may vary. Our team will put in the utmost effort to ensure a clean and wellmaintained grill, but factors beyond our control may influence the final appearance.
In summary, we appreciate your trust in Clean Grill of Health, and we will do our best to exceed your expectations. However, it's important to understand that certain conditions may impact the outcome of the cleaning process. Feel free to contact us if you have any questions or concerns.
By booking our services online, you agree to the following terms and conditions.
Confirmation of Time and Dates: Upon receiving your booking request, we will send a confirmation email or message specifying the agreed-upon time and date for the service. This confirmation serves as a binding agreement between you and our company.
Conflict Resolution: In the event of any conflicts regarding the scheduled time and date, we will promptly reach out to you to discuss potential adjustments. We strive to accommodate your preferred timing as much as possible and will work with you to find a mutually convenient alternative if needed.
Repair Costs: Please note that the quoted price for repair services does not include the cost of replacement parts, if needed. Any additional expenses incurred for parts will be communicated to you for approval before proceeding with the repair.
Restrictions and Changes: Due to factors such as weather conditions and technician availability, we reserve the right to make changes to the scheduled service time with prior notice. We will inform you of any necessary adjustments as soon as possible to minimize inconvenience.
Cancellation and Rescheduling: If you need to cancel or reschedule your appointment, please notify us at least [insert number of hours/days] in advance to avoid any cancellation fees. Failure to provide sufficient notice may result in a cancellation fee being charged.
Liability: While we take every precaution to ensure the safety and quality of our services, we cannot be held liable for any damage to property or injuries that occur during the cleaning or repair process, unless caused by negligence on our part.
Payment: Payment for services rendered is due upon completion of the job, unless otherwise agreed upon in advance. We accept various forms of payment, including credit/debit cards and electronic transfers.
Customer Satisfaction: Your satisfaction is our priority. If you have any concerns or feedback regarding our services, please don't hesitate to contact us. We will do our best to address any issues and ensure your experience with us is a positive one.
By booking our services online, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or require further clarification, please feel free to reach out to us before confirming your booking.
Thank you for choosing us for your grill cleaning or repair needs. We look forward to serving you!